Video Playback Just Showing Black

Forum|Forum|7 years ago
December 11, 2018
2 replies
1172 views

I just updated to PP v13.0.2 on my IMac. Now when playing back anything, the program monitor within Premiere just shows black, but the audio is playing fine. We have this computer also playing back to an external monitor, which also plays back fine, it's just within Premiere that you don't see anything on the Program monitor. Any help would be appreciated.

Thanks!

iMac (Retina 5K, 27-inch, Late 2015

4 GHz Intel Core i7

32 GB 1867 MHz DDR3

AMD Radeon R9 M395X 4096 MB

This topic has been closed for replies.

T

Trent Happel

Participating Frequently

By any chance are you have Overlays enabled? If so, a possible workaround is to set the Renderer to OpenCL. Go to File menu > Project Settings > General > Video Rendering and Playback > Renderer: set to Mercury Playback Engine GPU Acceleration (OpenCL).

There is an open issue with Metal Renderer for Overlays (results in black overlay) that is under investigation.

Thank you.

Z

zenjep

Participating Frequently

Hi - I didn't have overlays enabled, but I did have Safe Margins - disabling this also fixed the issue as well.

T

Trent Happel

Participating Frequently

Thank you. The Safe Margins are part of Overlays, I should have mentioned that. If you want to use any of the Overlays functionality, a possible workaround is to use OpenCL Renderer. If you disable any of the Overlays functionality, then you should be OK with Metal Renderer.

Z

zenjep

Participating Frequently

Had the same issue - seems to be a problem with Metal. Switch your video rendering and playback to Open CL in your General project settings and it should sort it. Least, it did for us.

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