Blue circle loading - nothing appearing

[Catherine Coker Fitness]

Hi,

I have tried to open Premier Rush consecutively for three days but nothing appears aside from

Create a new project (That I can't actually click into.)

Help

Learn

Community

and a never ending loading blue symbol. Please help me to get access back into this and create my videos thanks!

[cmgap]

What type of device are you trying to open Rush on? Phone? Tablet? Desktop? What has changed since you were able  to access and login?

Have you tried to completely power off and restart the device? Are there any pending updates?

[Catherine Coker Fitness]

Hi,

On my Mac book Air. Nothing has changed that I know of.

I have tried to power off and restart but I'll check pending updates thanks for the help!

[Catherine Coker Fitness · Accepted solution]

Hi,

I managed to fix it by updating my mac book air to the latest operating system.

I also got more storage space on my computer by purchasing a new SSD card which I don't know if that was a help or not but did that too.

Cheers

[cmgap]

Likely updating the OS worked and having more free space on your drive will help overall. Thanks for updating your post.