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1

Created a project on my phone and it uploaded media but it does not show on other devices

Explorer ,
Feb 25, 2025 Feb 25, 2025

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So I created a project in Rush on my phone but when I opened the project on the desktop the media was not there and I got the red screen with the exclamation point. Please advise.  This is on win10

Above The Firehouse Podcast
www.abovethefirehouse.com
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Error or problem , Import

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correct answers 1 Correct answer

Adobe Employee , Feb 26, 2025 Feb 26, 2025

Hi,

Creative Cloud sync is no longer supported. It was removed over a year ago for most people and in October for enterprise and EDU accounts. Sorry about that.

 

Thanks,
Kevin

 

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Adobe Employee ,
Feb 26, 2025 Feb 26, 2025

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Hi,

Creative Cloud sync is no longer supported. It was removed over a year ago for most people and in October for enterprise and EDU accounts. Sorry about that.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Explorer ,
Mar 02, 2025 Mar 02, 2025

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SO best is to upload the file to my computer and link the file? I saw on the phone the upload with the blue progress

Above The Firehouse Podcast
www.abovethefirehouse.com

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Adobe Employee ,
Mar 02, 2025 Mar 02, 2025

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Hey there,  @tony_1968,

See if you can move the project from your phone to the computer using the method described here: How to Move Rush files from Mobile to Desktop. It's a workaround. I hope that helps.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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