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A
AliciaHushHr
Participating Frequently
June 28, 2021
해결됨

I have a pro account. Why am I getting Upgrade notices that suggest I only have 3 exports allowed?

  • June 28, 2021
  • 1 답변
  • 530 조회

Hi,

I have a pro subscription to both Audition and Rush. Yet Rush keeps telling me I can export only 3 files in a month and I should upgrade if I want more. How can this keep happening?

이 주제는 답변이 닫혔습니다.
최고의 답변: Ko.Maruyama

yeah - that is strange.

Have you tried logging out and logging back into your CreativeCloud app (the main CC app, not just the Au/Rush apps).

I think sometimes it's the little bit of info on your local computer that times out (if you're like me and just use it all the time without signing in/out)

1 답변

Ko.Maruyama
Community Expert
Ko.MaruyamaCommunity Expert답변
Community Expert
June 28, 2021

yeah - that is strange.

Have you tried logging out and logging back into your CreativeCloud app (the main CC app, not just the Au/Rush apps).

I think sometimes it's the little bit of info on your local computer that times out (if you're like me and just use it all the time without signing in/out)

A
AliciaHushHr작성자
Participating Frequently
July 7, 2021

Yes, and that did the trick 🙂

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