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R
Remington340476538vhe
Participant
December 4, 2023
질문

I have access to music then after awhile it goes red and I cant play the track. Why?

  • December 4, 2023
  • 2 답변들
  • 111 조회

I make a video with some of the music offered in Rush and then after awhile, the auido turns red and I can't hear it anymore. Why?

이 주제는 답변이 닫혔습니다.

2 답변

Myra Ferguson
Community Expert
Myra FergusonCommunity Expert
Community Expert
December 11, 2023

Are your audio files located on a synced drive such as iCloud, Google Drive, OneDrive, etc.? I've noticed that assets on synced drives frequently lose the link in other Adobe video apps such as Premiere Pro and After Effects. If this is the case, try moving your audio to your local hard drive and relink it.

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
December 11, 2023

Hi there!

Sorry to hear that. Which device are you using? Could you share the name of the audio files that you're using? Do you see any error messages and codes?

 

Let us know.

Thanks,

Kartika

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