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SEXYSUSTAINABILITY
SEXYSUSTAINABILITY
Participant
December 17, 2020
Answered

Pan and Zoom Unable to Render Successfully Premiere Rush

  • December 17, 2020
  • 3 replies
  • 1400 views

I'm trying to use the new Premiere Rush Pan & Zoom feature which works just fine in the editing bay. When I try to download the video onto my phone it gives me the error "unable to render successfully" at the exact moment that the Pan & Zoom is used. 

I know the Pan & Zoom is the issue because once I removed the effect I was able to download it perfectly fine.

 

I would download the video from my desktop, but none of the pictures are syncing from my phone to the desktop, the rest of the video & audio is there just not the stationary pictures (one of which had the Pan & Zoom applied to it). 

I am using an IPhone 8 Plus and I have not had a downloading issue with any of the other videos. It is a 53 second video, very minimal, no graphics. I've tried downloading in all the different quality settings. The problem is present throughout.

 

Please help me resolve this issue. I want to download the video with the Pan & Zoom, the new feature we are paying for. Please help me fix this so I can use the new feature.

    This topic has been closed for replies.
    Correct answer Scott274825400222

    I changed the start and end points and reduced the number of PZ, and it rendered fine. 

     

    Mod note: Edited for content.

    3 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    May 18, 2023

    Hi,

    Please try reducing the image size before importing it into Rush. More info: https://community.adobe.com/t5/premiere-rush-discussions/error-compiling-movie-1609629690-accelerated-renderer-error-unable-to-produce-frame-h264/m-p/13801109#M16630

     

    Let the community know if it helps.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    P
    paula61388132
    Participant
    December 19, 2020

    Take a look at https://community.adobe.com/t5/premiere-rush/error-compiling-movie-1609629690-accelerated-renderer-error-unable-to-produce-frame-h264/m-p/11665773?page=1#M7821

    S
    Scott274825400222Correct answer
    Participant
    May 18, 2023

    I changed the start and end points and reduced the number of PZ, and it rendered fine. 

     

    Mod note: Edited for content.

    P
    paula61388132
    Participant
    December 19, 2020

    I am having the same problem.  PZ works in edit mode but when I try to export the movie, Rush stops responding and I'm forced to cancel it with Task Manager.

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