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Pan and Zoom Unable to Render Successfully Premiere Rush

Community Beginner ,
Dec 16, 2020 Dec 16, 2020

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I'm trying to use the new Premiere Rush Pan & Zoom feature which works just fine in the editing bay. When I try to download the video onto my phone it gives me the error "unable to render successfully" at the exact moment that the Pan & Zoom is used. 

I know the Pan & Zoom is the issue because once I removed the effect I was able to download it perfectly fine.

 

I would download the video from my desktop, but none of the pictures are syncing from my phone to the desktop, the rest of the video & audio is there just not the stationary pictures (one of which had the Pan & Zoom applied to it). 

I am using an IPhone 8 Plus and I have not had a downloading issue with any of the other videos. It is a 53 second video, very minimal, no graphics. I've tried downloading in all the different quality settings. The problem is present throughout.

 

Please help me resolve this issue. I want to download the video with the Pan & Zoom, the new feature we are paying for. Please help me fix this so I can use the new feature.

TOPICS
Cloud sync , Desktop version , Error or problem , Export , Mobile version

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correct answers 1 Correct answer

New Here , May 18, 2023 May 18, 2023

I changed the start and end points and reduced the number of PZ, and it rendered fine. 

 

Mod note: Edited for content.

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correct answers 1 Pinned Reply

Adobe Employee , May 18, 2023 May 18, 2023

Hi,

Please try reducing the image size before importing it into Rush. More info: https://community.adobe.com/t5/premiere-rush-discussions/error-compiling-movie-1609629690-accelerated-renderer-error-unable-to-produce-frame-h264/m-p/13801109#M16630

 

Let the community know if it helps.

 

Thanks,
Kevin

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Community Beginner ,
Dec 19, 2020 Dec 19, 2020

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I am having the same problem.  PZ works in edit mode but when I try to export the movie, Rush stops responding and I'm forced to cancel it with Task Manager.

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Community Beginner ,
Dec 19, 2020 Dec 19, 2020

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New Here ,
May 18, 2023 May 18, 2023

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I changed the start and end points and reduced the number of PZ, and it rendered fine. 

 

Mod note: Edited for content.

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Adobe Employee ,
May 18, 2023 May 18, 2023

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Hi,

Please try reducing the image size before importing it into Rush. More info: https://community.adobe.com/t5/premiere-rush-discussions/error-compiling-movie-1609629690-accelerate...

 

Let the community know if it helps.

 

Thanks,
Kevin

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