Copy link to clipboard
Copied
I used rush couple of months and it worked well until couple of days, export files are corrupted and unplayable. I tried to install but nothing changes. Any suggestions?
Hey there, @Jonnyjack69,
Thanks for the note. If you have an NVIDIA GPU, then yes. Try rolling back to the previous driver and report back, if you don't mind. Does it work now? Others on the Premiere Pro side of things are also having issues, so I would not be surprised if it is affecting Rush users, as well. Take care.
Thanks,
Kevin
Mission completed, installed the previous driver and it works now.
Thanks for everything
Hi @Jonnyjack69,
Did you update your GPU driver or anything else on your computer lately?
Thanks,
Kevin
Copy link to clipboard
Copied
Can you give us details about your computer or device and your media? What export settings did you use? Let us know, @Jonnyjack69.
Thanks,
Kevin
Copy link to clipboard
Copied
my pc spec Intel i5 9300H, NVIDIA GeForce GTX 1650, ram 16 gb DDR4
The media was recorded on an iPhone 13 in HD resolution.
I use rush just to cut and speed up videos.
Thanks
Copy link to clipboard
Copied
Hi @Jonnyjack69,
Did you update your GPU driver or anything else on your computer lately?
Thanks,
Kevin
Copy link to clipboard
Copied
I think that i had windows update and gpu driver update couple of days ago? Is it possible that some of updates messed up my program?
Tnanks,
Jonny
Copy link to clipboard
Copied
Hey there, @Jonnyjack69,
Thanks for the note. If you have an NVIDIA GPU, then yes. Try rolling back to the previous driver and report back, if you don't mind. Does it work now? Others on the Premiere Pro side of things are also having issues, so I would not be surprised if it is affecting Rush users, as well. Take care.
Thanks,
Kevin
Copy link to clipboard
Copied
Mission completed, installed the previous driver and it works now.
Thanks for everything
Copy link to clipboard
Copied
Thank you for letting the community know, @Jonnyjack69.
Kevin