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I bought a new laptop and downloaded Adobe Premiere Rush again to edit videos that I make, but I have problems actually getting the videos into a project. Whenever I attempt to import a video, the app freezes and then crashes. This only happens with videos and I can import png images normally, but whenever I open my folder with my videos, the app crashes. It even does this with the sample media that come with Rush.
Try updating GPU drivers, @JavierBB. You want the studio drivers, not the game-ready ones. Then, report back. I hope it works!
Thanks,
Kevin
Hi @akshat_3401,
I see. What kind of computer is it? You might only have the iGPU from Intel. Try updating that driver. Here is a link to the Intel driver site. If you have a different graphics processing unit, let us know. I hope we can help you.
Thanks,
Kevin
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Try updating GPU drivers, @JavierBB. You want the studio drivers, not the game-ready ones. Then, report back. I hope it works!
Thanks,
Kevin
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I tried to update them but Rush kept crashing even after updating them. I might've not done it right though.
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Try a clean installation of the studio driver from the NVIDIA site: https://www.howtogeek.com/clean-install-nvidia-amd-graphics-drivers/
See if that works for you, @JavierBB!
Thanks,
Kevin
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Hi Kevin,
I don't have Nvidia graphics card. But i use Windows 11. How to solve the crash issue in this case as Windows 11 require Nvidia driver but i can't have it
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Hi @akshat_3401,
I see. What kind of computer is it? You might only have the iGPU from Intel. Try updating that driver. Here is a link to the Intel driver site. If you have a different graphics processing unit, let us know. I hope we can help you.
Thanks,
Kevin