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Weird Audio in Rush

New Here ,
Jul 30, 2019 Jul 30, 2019

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So I recorded a video that had a lot of noise in the background and so i took advantage of the remove background noise feature in Rush and cranked it up to 70% intensity.

When I would to to play back the video, the audio for the first second of each clip was very quiet and then it would go back to normal. I scrubbed it back and did the playback again and it seemed to all be completely fine.

However when I went to export the video to my files and watched it from there, I had the same issue as before. Is there anything i can do within rush to try and fix this as much as possible? Thanks.

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Adobe Employee ,
Aug 01, 2019 Aug 01, 2019

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Hi Morgan,

I haven't seen this issue myself but a few things you can try

1. Remove and then reapply Remove Background Noise

2. If possible, trim the clip a little to force the clip to be re-analyzed 

3. Sync your project and export from another device

Also, if you would like to share your file with me that's causing this issue, I can try to determine the cause on my end.

Thanks!

Peter

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Community Beginner ,
Jul 19, 2021 Jul 19, 2021

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Hi everyone,

 

I am sorry to say I've been struggling with the noise in Adobe Rush for some time. The sound on my videos is fine if I play them in the media player, but in rush, once I import and start editing on my PC, the sound is distorted and becomes unbearable in some video cuts, from one second to the next, within the same sequence. Could you please let me know if there's a solution to the problem? It seems this is a recurrent issue. 

Thank you very much for your time!

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Adobe Employee ,
Jul 24, 2021 Jul 24, 2021

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Hi there!

Sorry to hear that. Which device are you using for Rush? Also, what's the source of the media files? 

 

Let us know.

Thanks,

Kartika

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Community Beginner ,
Jul 24, 2021 Jul 24, 2021

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Hello, 

 

Thank you for your message. I'm using Rush on my PC/ Wondows 10. The problem arises when cutting sequences. If the audio is perfectly fine one second, the next one the audio is simply drowned in an indistinguishable noise if a cut was done. The noises are audible when exporting even they didn't exist when importing the original version in Rush. The files are recordings using a condenser microphone.

 

Thanks for letting me know how to solve this problem that arises when you least expect (or wish)!

 

Kind regards,

Vivian

 

 

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Community Beginner ,
Jul 27, 2021 Jul 27, 2021

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Hello,



Thank you for your message. I'm using Rush on my PC/ Wondows 10. The
problem arises when cutting sequences. If the audio is perfectly fine one
second, the next one the audio is simply drowned in an indistinguishable
noise if a cut was done. The noises are audible when exporting even they
didn't exist when importing the original version in Rush. The files are
recordings using a condenser microphone.



Thanks for letting me know how to solve this problem that arises when you
least expect (or wish)!



Kind regards,

Vivian

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Adobe Employee ,
Aug 03, 2021 Aug 03, 2021

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Hi Vivian!

Sorry for the delay in response. Could you try the suggestions mentioned here? https://community.adobe.com/t5/premiere-rush/white-noise-static-after-cutting/td-p/10591593?page=1

 

Let us know how it goes.

Thanks,

Kartika

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Community Beginner ,
Aug 03, 2021 Aug 03, 2021

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Hello,

I've looked at the other posts on your forum, including this one, and no
solution seems to be working. Maybe it has to do with auto volume.
Unfortunately, I cannot uncheck auto volume as this reduces my audio
quality significantly.
Please tell me why Adobe Rush is distorting the audio (mp3) when cutting
the video (mp4). It's obvious this is affecting a large number of Adobe
Rush users and no clear foolproof solution is offered.

I am still waiting for you to let me know how to solve this issue!

Thank you!

Vivian

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Adobe Employee ,
Aug 03, 2021 Aug 03, 2021

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Hey Vivian – really sorry to hear this. This is very unexpected so we'll report this to our engineering team immediately.

 

Were the audio files edited at all before you imported them into Rush? Do they have any audio presets on them? Would you be able to share a test file with us so we can reproduce the behavior and find a solution?

 

Once I have that test file I can find a solution for you. You can upload the files to assets.adobe.com and share a link with us, or you can use Google Drive or Dropbox or whatever you'd like!

Happy to help, thanks for helping me investigate the issue.

 

Caroline

 

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Community Beginner ,
Aug 03, 2021 Aug 03, 2021

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Hello Caroline,

In reply to your question, no the video imported in Rush is the original
file (not edited) and the problem arises as soon as I start cutting in
Rush.
Upon your request, please find attached two screenshots, the first of the
video before cutting and the second, after editing. The audio waves in the
latter are clearly bigger than in the original. This is very frustrating
because this is not an exception, it happens as a rule, consistently and is
distorting my files which become inaudible.

The issue comes from the Rush as pointed out by many of your users.

So, in order to continue using Rush, I hope to get your expert help.

Kind regards,
Vivian

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Adobe Employee ,
Aug 04, 2021 Aug 04, 2021

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I sent you a private message so we could exchange screenshots! For some reason they're not popping up here.

 

Thanks!

Caroline

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Community Beginner ,
Aug 04, 2021 Aug 04, 2021

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Hi Caroline,

I've attached the screenshots again and I can open them. It's strange you
cannot see them.
Tell me if you can view them this time.
In reply to your previous message, I mention that only the audio attached
to the video is affected. I should add the audio in question is recorded
separately. Maybe this can explain why the tests you made with your files
do not have the same distortion effect.

Kind regards,
Vivian

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New Here ,
Apr 30, 2022 Apr 30, 2022

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LATEST


I had the same problem with a weird chorus like effect on the voice after cutting.
I found the problem, when I looked at the Audio > Advanced panel I saw there were 4 audio tracks instead of 2.
Disabled the second two and it was good. Had to do it for all cuts seperately tho.

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