So I recorded a video that had a lot of noise in the background and so i took advantage of the remove background noise feature in Rush and cranked it up to 70% intensity.
When I would to to play back the video, the audio for the first second of each clip was very quiet and then it would go back to normal. I scrubbed it back and did the playback again and it seemed to all be completely fine.
However when I went to export the video to my files and watched it from there, I had the same issue as before. Is there anything i can do within rush to try and fix this as much as possible? Thanks.
I am sorry to say I've been struggling with the noise in Adobe Rush for some time. The sound on my videos is fine if I play them in the media player, but in rush, once I import and start editing on my PC, the sound is distorted and becomes unbearable in some video cuts, from one second to the next, within the same sequence. Could you please let me know if there's a solution to the problem? It seems this is a recurrent issue.
Thank you for your message. I'm using Rush on my PC/ Wondows 10. The problem arises when cutting sequences. If the audio is perfectly fine one second, the next one the audio is simply drowned in an indistinguishable noise if a cut was done. The noises are audible when exporting even they didn't exist when importing the original version in Rush. The files are recordings using a condenser microphone.
Thanks for letting me know how to solve this problem that arises when you least expect (or wish)!
Thank you for your message. I'm using Rush on my PC/ Wondows 10. The problem arises when cutting sequences. If the audio is perfectly fine one second, the next one the audio is simply drowned in an indistinguishable noise if a cut was done. The noises are audible when exporting even they didn't exist when importing the original version in Rush. The files are recordings using a condenser microphone.
Thanks for letting me know how to solve this problem that arises when you least expect (or wish)!
I've looked at the other posts on your forum, including this one, and no solution seems to be working. Maybe it has to do with auto volume. Unfortunately, I cannot uncheck auto volume as this reduces my audio quality significantly. Please tell me why Adobe Rush is distorting the audio (mp3) when cutting the video (mp4). It's obvious this is affecting a large number of Adobe Rush users and no clear foolproof solution is offered.
I am still waiting for you to let me know how to solve this issue!
Hey Vivian – really sorry to hear this. This is very unexpected so we'll report this to our engineering team immediately.
Were the audio files edited at all before you imported them into Rush? Do they have any audio presets on them? Would you be able to share a test file with us so we can reproduce the behavior and find a solution?
Once I have that test file I can find a solution for you. You can upload the files to assets.adobe.com and share a link with us, or you can use Google Drive or Dropbox or whatever you'd like!
Happy to help, thanks for helping me investigate the issue.
In reply to your question, no the video imported in Rush is the original file (not edited) and the problem arises as soon as I start cutting in Rush. Upon your request, please find attached two screenshots, the first of the video before cutting and the second, after editing. The audio waves in the latter are clearly bigger than in the original. This is very frustrating because this is not an exception, it happens as a rule, consistently and is distorting my files which become inaudible.
The issue comes from the Rush as pointed out by many of your users.
So, in order to continue using Rush, I hope to get your expert help.
I've attached the screenshots again and I can open them. It's strange you cannot see them. Tell me if you can view them this time. In reply to your previous message, I mention that only the audio attached to the video is affected. I should add the audio in question is recorded separately. Maybe this can explain why the tests you made with your files do not have the same distortion effect.
I had the same problem with a weird chorus like effect on the voice after cutting. I found the problem, when I looked at the Audio > Advanced panel I saw there were 4 audio tracks instead of 2. Disabled the second two and it was good. Had to do it for all cuts seperately tho.
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