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Participant
December 24, 2019
Question

Adobe Rush Stuck At Preparing media

  • December 24, 2019
  • 1 reply
  • 1409 views

This has happened to many others, but ill explain it again. Basically, when i load the program and import files, the program will freeze up and the progress bar wont move. When i press cancel, the progress bar fills up and the program will become unresponsive. 

 

If you would like images of this, check this post by another used: https://community.adobe.com/t5/premiere-rush/premiere-rush-stuck-at-preparing-media/m-p/10531622#M1975

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1 reply

Kartika Rawat
Community Manager
Community Manager
December 24, 2019

Hi DragonForce!

Welcome to the community. I understand that Premiere Rush won't load after importing media files. Am I correct?

We would need more info to understand the issue.

 

Thank you,

Kartika