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Rush 1.5.20 can't access "Public" folder

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When I try to open Rush 1.5.20 it prompts me to access my "public" folder in system prefrences>security&privacy. When the preferences pane opens there is no "public" for to grant permissions. Rush will not open without this. Operating with macOS 10.15.6. What to do???

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caroline_editsCorrect answer

Community Manager

We found another potential solution in our investigation! We can also try this.

1. Open System Preferences on your Mac and select "Sharing"

2. On the "Sharing" page, check the box next to "File Sharing"

3. Set the permissions for your user account to "Read & Write"

4. Uncheck "File Sharing"

5. Restart Rush

Let us know if this works!

Caroline

julianq87368538

Participant

thanks a lot, that was the problem, now it works totally fine

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M

Mahbub5C45

Participant

Hello,

I have this same problem and cannot find a solution yet.

It keeps saying "Premier Rush requires access to the following folder, Public"

Has anyone found an essy solution yet ?

Please advise.

Thanks

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petergaraway

Participating Frequently

Hi @Mahbub5C45

To confirm, you tried the steps posted above, and that did not help?

Thank you,

Peter

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caroline_edits

Correct answer

Community Manager

We found another potential solution in our investigation! We can also try this.

1. Open System Preferences on your Mac and select "Sharing"

2. On the "Sharing" page, check the box next to "File Sharing"

3. Set the permissions for your user account to "Read & Write"

4. Uncheck "File Sharing"

5. Restart Rush

Let us know if this works!

Caroline

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Kartika Rawat

Community Manager

Hi there!

Let's get you back on track. I hope this helps with more info: https://www.howtogeek.com/443611/how-macos-catalinas-new-security-features-work/

In addition to this, you can refer to the link.

Let us know if that works. Happy to help.

Thanks,

Kartika

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PhotoCrawfordAuthor

Participant

Hello Kartika,

Please look at my question closer. In macOS 10.15.6 there is no "Public" folder. I'm having the same problem with Premiere Pro. Here is a thread that has the same problem UNSOLVED. https://community.adobe.com/t5/premiere-pro/premier-pro-requires-access-to-the-following-folder-s-public/td-p/11255661?page=1

I am unable to use either program causing me to lose two clients. Am I the only one with this issue?

Thanks

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caroline_edits

Community Manager

This is definitely worrisome, thanks so much for flagging it! We have engineering investigating on their end as well.

As for next steps, here's what we can try.

Create a new user account on your MacOS with administrative privileges. Here's a how-to for that!
Reinstall the previous version of Premiere Rush. Here's our docs on installing old versions.

Very sorry for the frustration. I wonder if you had any issues using Rush on any other devices? Have you tried the mobile experience? Does it give you similar permission errors?

Caroline

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