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A
Anonymous
August 15, 2011
Question

ü in RH 8 WebHelp replaced with ü

  • August 15, 2011
  • 1 reply
  • 1031 views

Hi,

I am working with a German language project. When I generate WebHelp, the umlaut-ed characters display and work fine. When I publish the WebHelp to our server, URLs that include umlaut-ed characters are broken because they are replaced with ü.

I'm using RoboHelp 8, the latest update, with Windows XP. The server uses TomCat 5.5.

Thanks for any suggestions. I apologize if this is a duplicate topic, I did not find any relevant matches when searching with Google.

Mike

This topic has been closed for replies.

1 reply

A
Anonymous
October 4, 2011

Hi,

I have encountered exactly the same problem, evidently it is a coding error. The topics generated by RoboHelp 9 are correctly UTF-8 coded. Can this be a problem of the server application? Have you found a solution?

Robert

A
Anonymous
October 11, 2011

Hi Robert,

It appears to be a server issue - I think it is related to an older

version of Apache web server, but can't prove it. It was not fixed -

here's what I had to do:

- Remove all umlaat characters from directory paths by modifying

folder names and RH book names as required.

- Rename the German version of the Related Topics button so the code

for related topics does not include an umlaat character.

- Then I am stuck with manually replacing the image for the Related

topics button with a button that uses the correctly-written German for

Related Topics every time I regenerate the help systems for deployment!

Hope that helps, but expect you've already figured out the workaround.

Sorry for the delay.

I think if I had access to server resources, I would try upgrading to a

recent version of Apache server.

Mike

A
Anonymous
October 11, 2011

Mike,

thanks for the feedback, yes we settled on manually removing umlauts in

filenames too.

Robert

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