Copy link to clipboard
Copied
Around early March or so, I applied the 9.0.2 patch yet the Adobe Application Manager continues to prompt me to update. When I look at the 'About Robohelp HTML...' popup from the help menu, it tells me I have 9.0.2.271.
I've applied the patch at least three times and it's prompting me again today, so I figured I'd dust off my Adobe ID and pop in to post.
I'm wondering how many more times I'll have to apply this update before it takes the hint?
Copy link to clipboard
Copied
I’ve heard of stuck patches before – you may have to roll-back the 9.0.2 one and reapply it. You could also try doing it externally (not through Help > Update) via the file from the Adobe patch site (http://www.adobe.com/downloads/updates/)
Copy link to clipboard
Copied
Hi There, Please go ahead and try uninstalling and reinstalling RH 9 and then installing the update over and above it. Try for the update first from the Help--> Updates panel.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now