Skip to main content
O
Oliver5udden
Participant
April 27, 2012
Question

9.0.2 Patch: the Perpetual Update

  • April 27, 2012
  • 2 replies
  • 638 views

Around early March or so, I applied the 9.0.2 patch yet the Adobe Application Manager continues to prompt me to update.  When I look at the 'About Robohelp HTML...' popup from the help menu, it tells me I have 9.0.2.271.

I've applied the patch at least three times and it's prompting me again today, so I figured I'd dust off my Adobe ID and pop in to post.

I'm wondering how many more times I'll have to apply this update before it takes the hint?

    This topic has been closed for replies.

    2 replies

    A
    Anonymous
    May 7, 2012

    Hi There, Please go ahead and try uninstalling and reinstalling RH 9 and then installing the update over and above it. Try for the update first from the Help--> Updates panel.

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    April 27, 2012

    I’ve heard of stuck patches before – you may have to roll-back the 9.0.2 one and reapply it. You could also try doing it externally (not through Help > Update) via the file from the Adobe patch site (http://www.adobe.com/downloads/updates/)

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices