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A
Anonymous
September 9, 2010
Question

Access denied to ehlpdhtm.js

  • September 9, 2010
  • 1 reply
  • 1141 views

I am generating WebHelpOnline and getting the following error in Internet Explorer on Windows 7:

Message: Access is denied.

Line: 2467
Char: 3
Code: 0
URI: file:///C:/Users/jsiwila/RobohelpProject/online-target/ehlpdhtm.js

This occurs on pages in which I use DHTML, but oddly, it only occurs when there are multiple DHTML links in the page.  If there is only one, I do not get the error message.

This topic has been closed for replies.

1 reply

Willam van Weelden
Willam van Weelden
Inspiring
September 9, 2010

Hi,

Which version of RoboHelp are you using?

Can you specify what DHTML links you're using? Does the problem only occur with multiple dropdowns, or do you use more exotic DHTML effects?

When does the error occur? When the page loads, when you click something, etc.

Greet,

Willam

A
Anonymous
September 9, 2010

Hi. Thanks for responding. I am using RH7. The DHTML effects I use are drop-downs. The error occurs when the page loads. In spite of the errors, the DHTML effects work.

I may have found a solution. When generating, I had been selecting DHTML>Java Applet>Pure HTML. I tried selecting No Java Applet DHTML>Pure HTML. I am testing this change and so far the error has not appeared and I do not see unintended side effects.

Jim

Willam van Weelden
Willam van Weelden
Inspiring
September 10, 2010

Hi,

Your output should work fine when you select DHTML > Pure HTML. AFAIK, the Java applet was provided for older browsers that didn't support the DHTML correctly. This is not an issue with modern browsers. In RH8, the Java Applet is not supported anyway.

Greet,

Willam

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