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D
DC_Padur
Participant
July 23, 2009
Question

Activating RobohelpX5

  • July 23, 2009
  • 1 reply
  • 555 views

Hello,

My unit had purchased Robohelpx5 from macromedia in 2004. I installed it recently and am trying to activate it. The online activation option available via the Product Activation window does not work. I hve tried calling Adobe help several times and no one is able to help me. I get transfered to the current "Robohelp" department and am put on hold for 1-2 hours only to have the call dropped !

Can someone help ? We paid a lot of money for this s/w in 2004 and I dont see why we cannot use this anymore just because MM was bought by Adobe !

DC

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    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    July 24, 2009

    See Item 100 in Snippets on my site. You need to download some files that will fix the problem. There is a link to the download.

    See www.grainge.org for RoboHelp and Authoring tips

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