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Ar_Raj
Participating Frequently
January 9, 2011
Question

Adobe AIR Output using Unipane Template - Problem in Publishing

  • January 9, 2011
  • 2 replies
  • 792 views

Hi,

I have created new Adobe AIR browser based help using the Unipane template. When I generate the output, I specify a folder path in the Start Page field and click Finish. I can see the output excatly I have prepared when I select the first topic in the same folder.

But the problem is when I copy the folder and paste in the new location and click the first topic, it shows the template only, my content is missing. Because of this I could not send my output to the client.

If any one please guide me What should I do? I have prepared an entire Help system but now I could not send it to client. Please guide me.

Regards,

Ar.Raj

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    2 replies

    A
    Ar_RajAuthor
    Participating Frequently
    January 11, 2011

    Hi,

    Thank you Peter, I got it correct this time.

    Yet I face another problem, when I open the first topic of the help locally in my systemj, it displays with the skin I have selected when initially generated. But when I try to host the help in the Internet using IIS Mgr. The help open with the the default skin 'Black Pearl'  with a default message at the bottom 'Powered by Robohelp' eventhough I have used the skin 'Aqua Grey'. I have also replaced the message with my client name, still it opens with the same message.

    Please guide me to correct this.

    Regards,

    AR.Raj

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    January 11, 2011

    I don't know offhand but I believe someone posted the same problem and that it got answered.

    I am going to move this thread to the AIR Help forum, might help.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    January 12, 2011

    In another thread (now deleted) AR Raj has posted that he cannot locate the previous thread with the same problem.

    I am adding AR Raj's post here as it relates to this thread.

    I will look later to try to find the post but if anyone else remembers it, please add the link in this thread.

    ****************************************

    I  have created a help system using the Unipane template of Adobe AIR  feature and when I open the first topic of the help locally in my  system, it displays with the skin I have selected when initially  generated. But when I try to host the help in the Internet using IIS  Mgr, the help open with the default skin 'Black Pearl'  with a default  message at the bottom 'Powered by Robohelp' eventhough I have used the  skin 'Aqua Grey'. I have also replaced the message with my client name,  still it opens with the same message. The probelem arise when I try to  host the help system, but locally in my system it works fine.

    Mr.Peter  Grainge told me that this issue was raised already and it got answered.  I have searched Adobe AIR forum for a day long, but I could not locate  the answer.

    If anyone can help me to solve this, I have to deliver it to the client who repeately ask me about the Help system.

    Please anyone guide me to correct this.

    ****************************************

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge


    This was on page two of the search results.

    http://forums.adobe.com/message/2846292#2846292

    See if that helps.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    January 10, 2011

    You need to go to this page where you will see what appears to be an image.

    http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.html#117502

    It is in fact a dialog and you need to click Edit Locations and enter the path to the folder where you have copied the help.

    This is only because you are running this help locally. When it is on the server, this will not be a problem.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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