Adobe RoboHelp 8.0.2 Patch - Install Error

Forum|Forum|14 years ago
April 25, 2011
1 reply
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In the hopes of trying to fix a known bug I ran the 801 patch last week. I immediately tried to run the 802 patch afterwards but it failed. I received an error message that the 801 needed to be installed first. I have uninstalled the 801, reinstalled it and then run the install for the 802 again but still receive the following error: "Adobe RoboHelp 8.0.1 is not installed. Please install Adobe RoboHelp 8.0.1 before applying this patch."

Thoughts?

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Correct answer Jeff_Coatsworth

No to that.

That's probably the issue - the updater needs to write to the registry to indicate the patch level achieved.