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July 12, 2012
Question

Alternative output

  • July 12, 2012
  • 1 reply
  • 2595 views

Hello Everybody,

I am just full of questions today. After receiving a lot of help on the Acrobat Forum, now it's RoboHelp.

I have several requests I do not know if are even possible to accomplish. First, I am using RoboHelp 8. What i was asked for: the online help shall be a webhelp as the application is web-based. But, aside from the usual web help, created with RoboHelp, I will need to create a 'smaller' help that will become pop-ups and tooltips. Basically, I would write the content in different short topics, but the output should look and act like a 'mouseover" popup, or tooltip. Is there any possibility to do that?

Thank you!

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    1 reply

    Captiv8r
    Legend
    July 12, 2012

    HI there

    What you are describing is often known as "What's This" help. Basically, the user clicked a question mark on the dialog, then clicked the area of interest and up popped a text description of the area of interest in a tooltip.

    Unfortunately it fell out of favor a few years back so you don't see many applications that offer it. There used to be some that the Windows operating system offered. Can't find any at the moment to use as an example.

    RoboHelp does offer a What's This help tool. Click File > New > What's This Help Project to see it. I'm not sure how effective it is. I only know about its presence. I've never used it to create this type of help.

    Cheers... Rick

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    July 17, 2012

    For another possible output, my managers suggested creating something similar to what facebook has. Of course, there is no way you can find out what tools they use (or at least google did not help me much). Do you happen to know if anything similar to that can be created with RoboHelp 8? The application is web-based . Thank you again!!

    July 20, 2012

    There is a limited skin editor for AIR Help in RH9 - it allows you to take a standard layout and customize the colours and icons on it. However, you can't add or remove any design elements on the layout.

    Locally-installed AIR Help does launch in its own screen and can be resized to cover as much or as little of the app that launched it. The digital certificate required can be "made up" by you, but it appears to users as an "unsigned" application - they have to know that your help is ok to be installed on their workstation. I'm not sure of how browser-based AIR Help behaves with the launching/resizing (my guess would be, probably in the same way).


    Just one more thing, I have been looking at the new features in RoboHelp 9 (thinking of upgrading from RoboHelp 8, but not sure if worth it) and I ran across this:

    It looks to me, that here you can insert a .skn file (already customized) and apply it. In roboHelp 8, the Gallery button doesn't even exist. So, this might be a step ahead, right?

    Sorry, this is where I found the screenshot:

    http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/products/robohelp/pdf/AdobeRoboHelp9_ReviewersGuide.pdf

    in the chapter describing AIR help. I am not sure it would help me, as per the problems You described above, but it is still good to know if it really works.