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Beth_Gilbert
Participant
December 8, 2008
Question

Auto sizing popup feature not working in Firefox

  • December 8, 2008
  • 1 reply
  • 734 views
I have started using Firefox as my default browser instead of IE. I just discovered that the popup windows, which I've linked from an image map on one particular document do not work. In the following doc, the image has about 35 links to popup windows, none of which work in Firefox. They do work in IE.

http://www.stoneedge.com/help/Main_Menu_5.8_Beta.htm

Is this a known issue? I couldn't find reference to it on the forum, so then I wonder if its a matter of settings. I turned of Firefox's popup blocker, so that's not it. I do prefer to use the popup, but if there's no fix, the "Display in Frame" option DOES work in Firefox, so I'll just have to use that instead.

Any information, fixes, suggestions are much appreciated!

Thanks,
Beth
    This topic has been closed for replies.

    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    December 9, 2008
    What version of RH are you using? A lot of issues were fixed in the patches for RH7.

    See Browsers on my site.



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    A
    Anonymous
    December 9, 2008
    I installed the patch at some point, so I am running RH version 7.02.001, but the auto-sizing popup is still not working in FireFox.
    A
    Anonymous
    October 7, 2009

    Hi,

    Have you tried Tools | Update DHTML-effects in topics ?

    You may also want to check out this post: http://forums.adobe.com/message/2262688, and this post: http://forums.adobe.com/message/2207677#2207677 I don't know if the problems there are exactly the same as yours, but it's definitely worth a try, especially Praful's 'updated' ehlpdhtm.js.

    Greet,

    Willam


    Thanks for your reply Willam.

    I poked around a little more and discovered that the popup size issue I was having actually had to do with a combination of factors that didn't actually relate to Firefox so that's no longer a problem.

    However, the placement of the popups in Firefox is still an issue. I tried the new ehlpdhtm.js file you pointed me to, and it does prevent the popups from appearing partway off the screen, but they still always appear at the very top of the screen. (The Tools | Update DHTML-effects function had no effect.) It's not the end of the world, since the popups do appear, but it's not ideal behaviour either.

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