Welcome to the forum.
You can use your own templates by selecting them in the last
page of the wizard. That said, many times when we see a problem it
is because someone has opted for other than the supplied Style
Mapping template. The templates used are usually good templates and
nobody has put a finger on why the home brewed templates are not
working.
The answer to point 2 is that you cannot affect those items.
Take a look at the topic on my site about Printed
Documentation. I think it will cover a lot of the points you raise.
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