A

Anonymous

Question

Black Screen on Starter Pod, Preview Screen & Generate View

Forum|Forum|14 years ago
July 20, 2011
1 reply
414 views

I am getting a black screen on the starter pod, preview screen and generate view screen. I have deleted and reinstalled the software twice. Still getting the same issue. I am using Vista 32 with Service pack 2. Any suggestions to a solutions out there.

HTML

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Community Expert

Community Expert

Not something I have seen reported. What version of RoboHelp are you using?

See www.grainge.org for RoboHelp and Authoring tips

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A

Anonymous

I'm using Robohelp 9.

Legend

Yes to the starter pod question. Before I open a project is black. And yes I also have admin rights to my machine. Its my personal laptop.

Hi there

Can you please post a screen capture? Use the Camera icon as described at the link below:

Click here to view

Cheers... Rick

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