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K
kfc_1965
Participant
February 4, 2015
Question

Boilerplate instructions for WebHelp search?

  • February 4, 2015
  • 1 reply
  • 464 views

My users keep expecting the search function in WebHelp to work like Google search. Thus, they hate it. Does anyone have any boilerplate search instructions they would recommend for publication in a WebHelp project?

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1 reply

RoboColum_n_
RoboColum_n_
Legend
February 4, 2015

Take a look at Peter Grainge's article on ZoomSearch. It is not the same as Google but it is better than RH's in built offering.

ZoomSearch

K
kfc_1965Author
Participant
February 5, 2015

Thanks, I did see that. Unfortunately, we are using Amazon Web Services, so I don't control much about the server.

K
kfc_1965Author
Participant
February 8, 2015

If you are using those methods that is the case but there is a javascript method with ZoomSearch that does not need any server configuration.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge


thanks. i don't think i will be able to justify the investment on this temporary webhelp deployment, but i will keep that in my back pocket just in case.

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