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R
RHGrace
Inspiring
June 19, 2009
Question

BugHunter Woes

  • June 19, 2009
  • 2 replies
  • 2356 views

Please help me solve this problem. I've used RH7 to convert a Help project from WinHelp to HTML Help. BugHunter worked fine for the WinHelp project. I have now enabled it, and the Test HTML Help API function seems to work fine. However, when I open the application and call up CSH, the Help topics appear but the Output View shows no details about the call. Any ideas?

Lacona

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2 replies

E
Eager Beager
Inspiring
October 20, 2009

Okay, I believe that I have a solution that people can try. Unfortunately, I’m working on deduction here, rather than an explicit technical note.

For the microsoft link, it might be subject to change. The keywords that I used to find the information were: “html help workshop download”

1.  Download the latest approved HTML Help Workshop ( Htmlhelp.exe )

http://msdn.microsoft.com/en-us/library/ms669985(VS.85).aspx

Note their comment: The latest version of HTML Help Workshop is 1.3. As of June 2009 there is no HTML Help Workshop 1.4

2. After installing the Htmlhelp.exe, go Start menu >> All Programs >> HTML Help Workshop >> HTML Help Workshop.

3. From the View menu, choose Compiled Help File, and then use the Browse button to indicate your CHM file.

4. Again from the View menu, choose HTML Help Messages. This will open a “bughunter”-like pane that many of you should recognize the purpose thereof.

Note that after you open this pane, the View menu >> HTML Help Messages item will be hidden (source of confusion).

5. Launch the application for which you had compiled your CHM help project, and test a few help calls. The “bughunter”-like window should capture and display the help call IDs.

6. Okay, now close HTML Help Workshop. RoboHelp will complain if the workshop window is left open.

7. Launch your RoboHelp project.

8. Now, BugHunter might appear to be enabled, though it isn’t. So right-click the BugHunter pane and choose Enable BugHunter a couple times. Just toggle it OFF and then back ON again to be certain.

9. Finally, go to your application and test a few help calls. The BugHunter should be capturing the calls now.

If I were to posit a theory, then I’d say that HTML Help Workshop is updating something in the Windows Registry that is overlooked during initialization of the RoboHelp BugHunter. I seem to recall years ago having to at least install the workshop to get the functionality working, though it’s only in recent terms that I encountered this issue with a new laptop.

Hope that helps….

A
Anonymous
October 21, 2009

Thanks Eager Beager;

Your suggestion worked very well for me. It also never occurred to me that I
could trap the CS IDs using HTML Help Workshop, too. So now I have two ways
to get the job done.

I agree with your theory on what is happening, although I didn't check the
Registry before and after to verify it. Your theory might also be applied to
other programs with registry issues on Vista.

Thanks also for taking the time to write down the solution and post it. It
has solved this issue for me and helped me very much!
Mary

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
June 19, 2009

No other solution has been posted and it doesn't always work. I am suffering this too.

The more people who report a bug or request a feature, the more likely it is to be actioned. Please follow this link.

http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38

I hope this one gets fixed soon.

See www.grainge.org for RoboHelp and Authoring tips

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R
RHGraceAuthor
Inspiring
June 19, 2009

Peter,

Am I reading your response incorrectly? When you say, "No other solution has been posted, and it doesn't always work," it sounds like one solution was posted that works sometimes. If so, I didn't get that solution.

Yes, I'll be glad to report this as a bug. I also hope it's gets fixed soon!

Lacona

R
RHGraceAuthor
Inspiring
June 19, 2009

Hi there

Sorry, but dem's de breaks! Some of us are intimately familiar with most of the features. BugHunter appears to be one of those features that falls into the "more obscure" and not many folks use it and are able to offer help. Or perhaps the folks that DO know how to use it and do what you want are simply busy and not looking at the forums.

This is, after all, user to user support for the most part. And it is also Friday afternoon!

Cheers... Rick


Thanks, Rick! Good points about obscure feature and Friday afternoon. I'll be more patient and try work-arounds as well.


Have a great weekend!


Lacona

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