Participant

Question

Can not search multiple double-byte chatacters

Forum|Forum|17 years ago
March 17, 2008
6 replies
1723 views

Hi,
http://tw.rhino3d.com/4/help2/rhinov4.htm
This WebHelp is generated by the RoboHelp 7, the Search function can only search single chinese chatacter. It always returns "No Topic Found" when I search multiple chinese characters. Can you help?

Thanks,
Kelvin Cheng

WebHelp

This topic has been closed for replies.

Peter Grainge

Community Expert

Thanks. It will be investigated.

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A

Anonymous

Hi Peter,

Were you able to find out anything about this problem? I'm seeing the same problem-- but only with Chinese (both Simplified and Traditional), not with Japanese or Korean.

Regards,

John

C

ChenYuju

Participant

In that case, assuming you have looked in Using RH7 on my site, there's not much I can add.

Are you able to install the trial of RH8 on a different machine to your production machine and try with that?

See www.grainge.org for RoboHelp and Authoring tips

Hi,

RH8 has the same search issue in WebHelp as the RH7.

Pls find attached the small OLH(test.htm) generated from RH8

WebHelp.zip

K

KlvnChengAuthor

Participant

Hi Peter,

http://tw.rhino3d.com/kelvin/ForChineseTesting.zip

This is the small project for tesing. Please try to search "物", "物件" and "物件" (has a space between the two chinese words).

Searcing "物", the result is correct.
Searching "物件", No Topic Found.
Searching "物件", you found topics with "物" or "件".

Chinese/Korean/Japanese is not like English that always has a space between two words. Searcing single words doesn't make sense for Chinese/Korena/Japanese. So the "Full-text-search data" created by single word is not useful for these asian languages.

Thanks,
-Kelvin

Peter Grainge

Community Expert

Kelvin

If you would like to create a small project with this problem and details of the search required to verify this does not work in webhelp, I can get someone to investigate the problem.

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K

KlvnChengAuthor

Participant

Great, the Search in chm is fixed, thanks. But it doesn't help for the Serach in WebHelp.

K

KlvnChengAuthor

Participant

Hi,
The language setting in File > Project Settings was set to Traditional Chinese (Taiwan). This could be a limitation of WebHelp, the "Full-text-search data" is created "word by word" in English, "character by character" in Chinese.

And it is strange in RoboHelp 7, I tried to compile the same project into a chm, Chinese characters are totally not searchable, even it is a single chinese chatacter. But, compiling the probject in RoboHelp 5, I can search a whole sentence of chinese in the chm. (RoboHelp 5 is not a Chinese supported version.)

Chinese are totally not searchable in the WebHelp created by RoboHelp 5, so I tried RoboHelp 7. RoboHelp 7 seems getting worse for Asian language support.

RoboColum_n_

Legend

Hi KlvnCheng.

Have you applied the latest patch? I believe you will fnd this is fixed.

Peter Grainge

Community Expert

Welcome to the forum.

Change the project language.

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