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August 4, 2011
Question

Can't input Japanese characters into BrowserBasedHelp search

  • August 4, 2011
  • 1 reply
  • 765 views

We're using RH 8.0.2.208 to create BrowserBasedHelp output for a client-side application. We have a different project for each language. In the Japanese language output, a user cannot enter Japanese characters into the search field using the Japanese keyboard; when you press the keys, nothing displays in the search field, but you CAN copy and paste Japanese characters into the search field and find results.

The Project Settings: Language setting is set to Japanese (Japan), and the properties in the generated HTML topic files are also set for Japanese.

Has anyone run into this before? I've searched and found a few topics with similar problems, but didn't see any replies or answers.

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    1 reply

    Praful_Jain
    Participating Frequently
    August 5, 2011

    Hi,

    I dont have japanese keyboard, but I tried the same with Japanese langauge bar installed with Microsoft IME. And I was able to type japanese characters in Browser based help.

    thanks

    Praful