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Known Participant
August 31, 2009
Question

Can't open my .chm

  • August 31, 2009
  • 1 reply
  • 3106 views

Hello!  I recently switched from RH 5 to 8.0.0.203.
I can not open the .chm files I generate. I get this message from MS

Any advise?

This topic has been closed for replies.

1 reply

MergeThis
Inspiring
August 31, 2009

.chm files cannot be opened on a server; copy it to a location on your local machine.

Good luck,

Leon

tatkinsonAuthor
Known Participant
August 31, 2009

It IS on my c drive......check the path on the message.

Tom Atkinson

Senior Technical Writer - Documentation

Fidelity National Information Services

(205) 408 4600 ex. 1513

Message was edited by: Peter Grainge

tatkinsonAuthor
Known Participant
September 2, 2009

Hi there

Personally, I'd doubt reloading will help you. It may, but I doubt it will.

Have you tried opening one of the sample projects and attempting to compile that to CHM? Or possibly create a totally new project and see if that compiles.

My gut feeling on this is that you have an issue with only this project. You might even find that creating a totally new Single Source Layout will resolve it. If you choose to try that, be sure to create from scratch instead of duplicating the existing layout. If you duplicate, any issue that would be present would be carried along into the new one.

You also probably want to click Tools > Options > General tab and ensure your Output View is showing. If you have hidden it (I keep mine hidden) it may come in handy to help isolate where things are falling apart.

Cheers... Rick

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Rick,

Your gut feeling was right. Something was corrupted in that one project.

Thank you!

Tom Atkinson

Senior Technical Writer - Documentation

Fidelity National Information Services

Tom.Atkinson@fnis.com

(205) 408 4600 ex. 1513