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J
Joerg_
Participant
April 12, 2011
Question

Cannot connect with Windows 7 64 bit

  • April 12, 2011
  • 1 reply
  • 2552 views

I have severe troubles to create a connection to a database with RoboSource Control 3.1 on Windows 7 Professional 64 bit.

On another machine with Windows XP it is running fine.

When trying to connect to the database I get the following error:

Connection "DocumentationDB" is not currently available, please ensure that  the RSO3 Server service is running and that the machine is addressable  on the network.  A network error has occurred.  The full error text was  'The argument type System.MarshalByRefObject cannot be converted into  parameter type NG3.core.IclientInterface'.

- on the RoboSource Control server machine, the RSO Service is running.

- on my local machine, the RSO3 MiddleTierService is running as well.

- the port to the database server (8039) is open as well, not blocked by a firewall

Any suggestions appreciated.

Regards

Joerg

This topic has been closed for replies.

1 reply

RoboColum_n_
RoboColum_n_
Legend
April 12, 2011

Hi Joerg and welcome to the RH forums.

Can you tell us what version of RoboHelp you are running RSC 3.1 with? Windows 7 64 bit is only supported on RoboHelp 9.

  The RoboColum(n)   @robocolumn   Colum McAndrew
J
Joerg_Author
Participant
April 12, 2011

Hello Colum

Thanks for the reply.

Yes, we are running RH9 (we have upgraded from RH6).

But before getting files from version control, I installed Source Control Client to get a connection to the database.

I tried now to open a project from source control from the Open Project dialog in RH9, but I got the same error message.

J
Joerg_Author
Participant
April 12, 2011

Hi all

While RoboHelp 9 (the application) is compatible with W764, I don't think RoboSource Control (a separate and separately installed application) works in the W764 environment.

Cheers... Rick

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Hi all

How can we work in a team then, as we bought several RH9 instances, but its basic source control feature is not compatibel?? Can this be true, this would be more than disappointing.

Nobody out there that managed to run RoboSourceControl with Win 7 64bit?

Is there any experience to replace RoboSource Control with another source control tool? And how would it integrate with RH9?

Thanks and kind regards

Joerg

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