Skip to main content
October 30, 2012
Question

Cannot create CHM output in RoboHelp 10

  • October 30, 2012
  • 2 replies
  • 2577 views

When attempting to create CHM for a large RoboHelp 10 project, the process fails with the following error:

HHA Version 4.74.8702

htmlproc.cpp(114) : Assertion failure: (pszTmp == m_pCompiler->m_pHtmlMem->psz)

There are 2400 topics in the project. Some 'out of memory' errors have recently been displayed when working on the project. I have followed some basic advice which I have found on the forums to change the path for the output file. I have also created a new Single Source Layout, and tried a variety of settings within the HTML Help Options dialog, with no success. I would really appreciate some advice.  Thanks very much.

This topic has been closed for replies.

2 replies

Inspiring
July 8, 2014

When generating a .CHM file, I get a "There is not enough memory available for this task. Quick one or more programs to increase the available memory, and then try again" message. Any suggestions?

Thanks,

Lisa

Captiv8r
Legend
July 8, 2014

Hi there

These out of memory messages are often red herrings.

I think I'd first determine if it's project specific. Try creating a new project. Compile a CHM. Did it work? If so, that tells you that RoboHelp and your computer is working okay. If not, there is something to address with RoboHelp. Perhaps reinstalling.

Assuming you have proven RoboHelp to be okay, you now focus on the project. Work with a backup copy. Delete half the topics and see if things work. If not, delete half of what's left. Rinse and repeat until you find the culprit. Likely you will find it is a single topic causing the problem.

Cheers... Rick

Inspiring
July 9, 2014

Thanks, I will play around with it today. I notice I have two new folders: !chm_tmp_folder_0 and !chm_tmp_folder_1. I've never seen these before. Is this a clue as to what the problem is?


Thanks,

Lisa

Peter Grainge
Community Expert
Community Expert
October 30, 2012

Try HHA Version 4.74.8702 in Google.

Here's one result that may apply.

http://stackoverflow.com/questions/124206/html-help-workshop-crashes-on-compiling-a-chm


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
November 1, 2012

Thanks for the advice. I followed the sugestions to move the project to a directory closer to the root drive, as well to use smaller folder names, but no luck getting Microsoft HTML help to compile.

Jeff_Coatsworth
Community Expert
Community Expert
November 1, 2012

So what's the path name now?