Cannot Start RH 7 HTML after reboot

[M123ark]

I have a problem in that I am unable to start Robohelp 7 HTML after rebooting my PC.
The program works ok after the install, but after the next reboot the program crashes on startup. The process RoboHTML.exe registers for a second or so in the task manager before disappearing.
No errors on event viewer are given. Robohelp 7 for Word and all the utilities are working ok.
Running on Windows XP. Have tried de-installing other software which could be conflicting but to no awail.
Have tried other PCs on company network with same results.
Thanks in advance for any advice

[Peter Grainge]

Welcome to the forum.

Does the login you use when installing have local admin rights? Without those, it will not install correctly.

[M123ark]

... Yes, I have local administrator rights
There must be something happening in the shutdown/reboot process that is affecting Robohelp as the program runs correctly immediately after installation

[Peter Grainge]

The next thing I would check would be firewall settings. There has been a similar post, maybe a couple of months back. Might be worth a search.

[M123ark]

Hello Peter, The software is running on a company intranet without a firewall ( but with no connection to the internet ). About a month ago I did see a post in the forum with the same symptom recorded ( RoboHTML.exe process disappearing from task manager ) but can no longer find this - I remember the solution was a complete hard drive reformat, which is not an option in my case.
Thanks, Mark

[Peter Grainge]

RH must be installed on the local PC and, in the absence of source control, the projects must be local.

[M123ark]

... RH is installed on the local PC. Projects are local. Source Control is not being used.

[MergeThis]

"The software is running on a company intranet" and "RH is installed on the local PC."

Which is it?

[M123ark]

... Sorry for the confusion, I should have stated :
RH is installed directly on the local PC. The projects are being stored locally on the C drive of the PC. The PC itself is connected to a company intranet rather than to the internet but RH is being used as a standalone application and not using this company network.

[Peter Grainge]

I am making some enquiries. Bear with me.