cant generate my help file into .pdf format

Report · Jun 18, 2009

Hi All

I cant't generate my help file into .pdf format for printed documentation. My .pdf option is not enabled. How do I get it enabled? I am on version 8.

I am following the instructions in help.

thanks

Caryn

Report · Jun 18, 2009

We had the same question from someone else recently. Turned out they had not installed the PDF add on when they installed RH.

Reinsert the CD and see if the option is ticked. If it is, it was not installed.

See www.grainge.org for RoboHelp and Authoring tips

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Report · Jun 18, 2009

I was wondering if that was it? I will check. It is amazing that something like this is not in Adobe's knowledgebase, I checked earlier.

thanks

Caryn

Report · Jun 18, 2009

If that is it, I don't think you can blame Adobe's documentation for not covering that something might not work if you don't install it.

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Report · Jun 18, 2009

I went back to my cd and installed .pdf option again. How can I tell if I got it? I did get install success message. But, when I go into robohelp, it is sitll not enabled. What else can I try?

Thanks

Caryn

Report · Jun 18, 2009

Look in your list of printers to see if it is listed.

Open Word and send a document to the PDF add-on which will be listed in the list of printers when you go to File > Print.

Post back and include a screen shot of the first page of the print wizard. Use the camera icon above so that the image is in the post rather than attached.

See www.grainge.org for RoboHelp and Authoring tips

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Report · Jun 18, 2009

I have a cutepdf printer installed already. What should I do know?

thanks

Caryn.

Report · Jun 18, 2009

when i select printed doc i get the following message when i try to generate a .doc file (.pdf not available).

The word VBA macro version register is incorrect. Reinstall printed documentation.

What does this mean?

thanks

Caryn

Report · Jun 18, 2009

Ignore CutePDF. You can have more than one PDF printer.

Is the Adobe one listed in Printers? Do you see it when you try to print a Word document? Open Word directly for this purpose.

The problem when you try to print to Word from RH is because your Word macro security level is set too high. Set it to Low.

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Report · Jun 18, 2009

I guess I did not install it correctly.

I got it to work now.

thanks

Report · Jun 18, 2009

Now I can generate my .pdf doc. How do i enable my commenting tool bar? I select my options under the tool bar, such as post it notes, but it says it is not enabled here now. Do I need to purchase Adobe acrobat Standard? If yes, does that mean al my reviewers would also need a copy.

thanks

Caryn

Report · Jun 22, 2009

Using the camera icon above, not Attach Files below, please show an image of the Comments toolbar.

My understanding is that via RH, you can only submit PDFs for review is you have the Technical Communication Suite which gives you a menu option to create a PDF and send it for review. That is a very different option to the ability to create a PDF as requested in your original post.

I believe http://www.acrobat.com may give you other options to achieve the same objective, creating a PDF for review. Other uses only need one of the later versions of Acrobat reader.

See www.grainge.org for RoboHelp and Authoring tips

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Report · Jun 22, 2009

Hi

For comment specific feature, please install Adobe Acrobat 8.0 version. It has a full-fledged Comments & Markup menu as well as a Comments menu section. At any point of time, multiple users can review the PDF and you can view the comments instaneously provided the document is online.

Just my two cents.

Thanks & Regard,

Rajdeep

Report · Jun 22, 2009

Rajdeep

If I understand you correctly, any of the Acrobat 8 or greater versions can generate a PDF with the comments feature. Correct please?

That means that one person must have a paid for version of Acrobat, commenting cannot be initiated by users of Acrobat Reader, the latter only enables you to comment on a PDF that has been created in a paid for version. Correct please?

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Report · Jun 22, 2009

Peter

Yes I figured that out. Thanks for your feedback

Caryn

Report · Jun 22, 2009

Peter,

Please find my comments inline:

If I understand you coIf I understand you correctly, any of the Acrobat 8 or greater versions can generate a PDF with the comments feature. Correct please?

Absolutely!

That means that one person must have a paid for version of Acrobat, ommenting cannot be initiated by users of Acrobat Reader, the latter only enables you to comment on a PDF that has been created in a paid for version. Correct please

Yes, the commenting has to be inititated or rather the person with the paid version installed has to assign rights to the reviewers. Only then the assigned persons will receive emails in their inboxes that the document is set for review.

Regards

Rajdeep