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E
EVH32
Participant
January 29, 2009
Answered

Changes Disappearing in HTML Designer

  • January 29, 2009
  • 1 reply
  • 1118 views
I'm working with the Robohelp 8 DEMO right now and I'm finding that changes I make in the HTML editor are not staying there, even after I save...even after I view the page successfully once or twice.

I have placed a .WMV movie in a page and would like to show the controls for the movie, so I changed the ShowControls parameter to "1" in the HTML editor. I can click over to the design editor, then back to the HTML editor, and the value has changed back to "0."

Is this just a little present to keep people from using the DEMO? Or is this an issue that is present in the licensed version as well?
This topic has been closed for replies.
Correct answer RoboWizard
Hmmmm...

The controls show up now but, unfortunately, the video doesn't. Just a black screen.
Will it make a difference if I associate a different HTML editor? I'll try...
Hi there

Odd, worked straight away for me.

Hmmm, did you try adding it to your list of Baggage files? Maybe that's the difference. I added the video to baggage.

Cheers... Rick

1 reply

Captiv8r
Captiv8r
Legend
January 29, 2009
Welcome to our community, Erich

If you can provide the exact steps you followed, I'll be happy to test in my RoboHelp 8 to see if I can duplicate the issue or find a way around it.

Cheers... Rick
E
EVH32Author
Participant
January 29, 2009
Thanks Rick.

1) In the Design Editor, I added a .WMV titled "MPI Scoring" to a topic using Insert > Multimedia/Demo...

2) I tagged the movie as ONLINE ONLY conditional text.

I've attached the HTML block that was added. This is when I realized that I wanted to see the controls, so a user could restart the movie if they wanted to.

3) In HTML Editor, I changed the value of "ShowControls" to "1."

4) I clicked back over to Design Editor, then back to HTML Editor, and the value has reverted to "0."

Even when displaying that value, sometimes the generated content (WebHelp) will still display the controls, but it seems almost RANDOM as to when it will work and when it won't.

Thanks for your help.


E
EVH32Author
Participant
January 30, 2009
Hi again

Okay, I'm thinking we need to fudge things to coax RoboHelp into accepting them.

Delete the video from the page and try this.
Click to place the cursor where you want the video to appear and click Insert > HTML > Advanced > Script.

When you do this, you should see a window appear to insert some script. Copy the attached code and paste it into the window. Then click OK.
On my PC it makes the video play with the controls. Hopefully it will work for you as well.

Cheers... Rick
Hmmmm...

The controls show up now but, unfortunately, the video doesn't. Just a black screen.
Will it make a difference if I associate a different HTML editor? I'll try...
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