Inspiring

Answered

chm will not display

Forum|Forum|18 years ago
January 22, 2008
4 replies
1104 views

I've just started using RH7 a month ago, and gradually going through my projects to open them in RH 7 from RH 5. A few of the larger ones crashed while opening in RH7, but I rebooted and they worked fine. Today I opened a smaller project and no crash, but the chm will just not display! When I try to compile again, it tells me "Cannot compile file. It may be open in another window. Please close all HTML Help windows and try again." I closed the project and opened another previously opened project and it worked fine. When I go back to this project it compiles, but the chm just does not display. Any help would be greatly appreciated!!

Thanks.
Donna

HTML

This topic has been closed for replies.

Correct answer Donna_Z

I think I've figured it out. It seems to have something to do with the length of the files and filenames. Because when I shortened the path, it seems to work fine. So I shortened the file name and now it's working fine in the original location. Thanks to everyone who helped.

Donna

T

tripwire45

Inspiring

Bizarroid question here, Donna...are you using any versioning control for this project?

Also, as a work around, what about just moving the project to a different directory on your C drive and working with it there? From what you said before, that might be the "quick and dirty" answer to all this.

-Trip

D

Donna_ZAuthorCorrect answer

Inspiring

I think I've figured it out. It seems to have something to do with the length of the files and filenames. Because when I shortened the path, it seems to work fine. So I shortened the file name and now it's working fine in the original location. Thanks to everyone who helped.

Donna

J

johnmccallum

Inspiring

Donna,

I'm not convinced that it had to do with the path length. Here is another idea. You will get that message from RoboHelp if your application associated with the help file has called it and the application is still open. This occurs even if you have dismissed the help window. It is an operating system thing. Changing the path would allow you to open the help from a new path. So my question is did you perhaps have the application open?

John

RoboColum_n_

Legend

Hi Donna.
So your project files were previously on a network drive? If so, that will be the problem. RH uses an Access database which are well known to behave strangely occasionally when situated on a network drive. Always work on your RH source on a hard drive and backup to a network. You may say you've never had a problem running over a network but my friend Peter Grainge equates doing so to Russian Roulette.

D

Donna_ZAuthor

Inspiring

Hi Colum,

No, all my files have ALWAYS been on my C drive. Never had it on the network.

Donna

RoboColum_n_

Legend

How about locating the CHM in Windows Explorer and deleting it there?

D

Donna_ZAuthor

Inspiring

Hi Colum,

I just tried deleting the .chm from Windows Explorer, it still won't generate. Here's a new twist to the problem, I copied the project to a different location (all on my C: drive), and it works fine. Can't figure it out, because all my other projects are in that original location, and seem to work fine.

Donna

RoboWizard

Inspiring

Hi Donna

Are you sure the .CHM isn't running? If you press Alt+Tab, do you find a blue upward pointing arrow icon among the mix? If so, it means RoboHelp launched the .CHM and you cannot recompile it because it's running. (If it's running, RoboHelp cannot perform the first step, which is to delete it)

Cheers... Rick

D

Donna_ZAuthor

Inspiring

Hi Rick,

Thanks for responding so fast. No, there is no blue upward pointing arrow icon when I used Alt+Tab.

Is there some way I can manually delete it? (since RH thinks it's compiled).

Thanks.
Donna

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