Skip to main content
M
mgriebel
Known Participant
August 5, 2010
Answered

Click .AIR file daily to open AIR Help files?

  • August 5, 2010
  • 1 reply
  • 1029 views

Is there a shortcut I can put on the customer desktop to open the AIR help file daily without having to click the .AIR file and wait for the installation? Customer closes AIR Help File daily. How do they open it without installing .AIR daily? (I am generating the help file using RH8 and AIR 2)

Thanks,

Michelle

    This topic has been closed for replies.
    Correct answer Peter Grainge

    Yes you have found the correct exe. You defined that when you created the layout. By default the folder in Program Files is the name of your help but you can change that, as described on my site.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    August 5, 2010

    The .AIR file installs the help, then the user needs to run the exe from Program Files. I don't follow why you think the user has to reinstall it daily. You only install a program once. When the user installs the help, a desktop shortcut is created and they use that to open the help.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    M
    mgriebelAuthor
    Known Participant
    August 5, 2010

    Which .exe file in Program Files? I have the AdobeAIRInstaller.exe (11,841 KB Application). I click on it and the Adobe AIR Setup dialog box is displayed, "Adobe AIR Already Installed".

    And I have the another .exe I have in the Program Files\Adobe\Flash Player\AddIns\airappinstaller\airappinstaller.exe. (53 KB Application) I double click that and it does no thing.

    I think I just found it. It is the C:\Program Files\the name of the help file\the name of the help file.exe.

    Peter Grainge
    Community Expert
    Peter GraingeCommunity ExpertCorrect answer
    Community Expert
    August 5, 2010

    Yes you have found the correct exe. You defined that when you created the layout. By default the folder in Program Files is the name of your help but you can change that, as described on my site.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices