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August 31, 2012
Question

Consolidate FlashHelp/WebHelp

  • August 31, 2012
  • 2 replies
  • 1261 views

I have been asked by my developers if there is any way to consolidate the output from RoboHelp in FlashHelp or WebHelp into one file? Apparently, their stance is that one file is easier/takes less time to install than several smaller files. Or, if there's a way to zip the files, but still access them for help as they "normally would."

My guess is that no, there is no way to do that and still have the output function as a mini-website.

Any insight would be greatly appreciated.

Rich

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    2 replies

    Jeff_Coatsworth
    Community Expert
    Community Expert
    August 31, 2012

    Normally the developers just include the entire folder as part of their build process; even if you zipped it, they would still have to un-zip it when installed. Have you looked at other 1-file systems like CHM or locally-installed AIRHelp?

    Captiv8r
    Legend
    August 31, 2012

    LOL, I totally spaced AIR Help. Probably because I don't really consider it to be a "one file deployment". Certainly one file that you distribute is created, but that file cannot be used until the AIR runtime has been installed. Then you have to perform an actual install of the package. Then there's the pesky Digital Certificate that's involved.

    Cheers... Rick

    Helpful and Handy Links

    RoboHelp Wish Form/Bug Reporting Form

    Begin learning RoboHelp HTML 7, 8 or 9 within the day!

    Adobe Certified RoboHelp HTML Training

    SorcerStone Blog

    RoboHelp eBooks

    Jeff_Coatsworth
    Community Expert
    Community Expert
    August 31, 2012

    That can all be wrapped up in the developer's installer - you apply for & get the license to distribute the run-time (free); you make up your own certificate (free); the developer's installer handles it all silently (in our case at least). Easy-peasy-lemon-squeezy!

    Captiv8r
    Legend
    August 31, 2012

    Hi there

    Indeed there is. The output is called Microsoft HTML Help and the file extension is .CHM. But the issue is that CHM files don't function on networks unless you jump through hoops. And if you placed the CHM on a web server, it would have to be downloaded and unblocked by the end user before it could be used.

    Cheers... Rick

    Helpful and Handy Links

    RoboHelp Wish Form/Bug Reporting Form

    Begin learning RoboHelp HTML 7, 8 or 9 within the day!

    Adobe Certified RoboHelp HTML Training

    SorcerStone Blog

    RoboHelp eBooks

    August 31, 2012

    Hey, Rick...

    Yep, I understand that about Microsoft HTML. However, my understanding is that CHMs are at the bottom of the list when comparing capabilities or feature lists of the various outputs. My understanding, although I've been unable to find a capability or feature comparison of the various output types, is that, from most capable to least, the list is FlashHelp, WebHelp, Microsoft HTML. Is that not the case? My desire is to bring a clean, modern look to the help modules I develop, with features that extend and enhance the user experience. My history and experience with CHMs are that they are somewhat dull and less capable.

    Also, the issue you mentioned about server accessibility would be a problem sometime down the line too.

    Thanks!

    Rich

    Peter Grainge
    Community Expert
    Community Expert
    September 3, 2012

    I agree that the ability to deploy CHM with a skin is cool. Wish I'd thought of it!

    Keep in mind that the same limitations mentioned earlier would exist. Basically what the "Skinned CHM" is, is a CHM container with WebHelp output files inside. The main frame of the CHM window will still be the same. I haven't been able to test this thoroughly. My copy of RoboHelp is having issues so I can't even get into version 10 to play.

    Cheers... Rick

    Helpful and Handy Links

    RoboHelp Wish Form/Bug Reporting Form

    Begin learning RoboHelp HTML 7, 8 or 9 within the day!

    Adobe Certified RoboHelp HTML Training

    SorcerStone Blog

    RoboHelp eBooks


    I'm not sure I would put FlashHelp at the top of the pile because at some locations Flash will not be permitted. Makes things awkward that.


    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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