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Participating Frequently
November 5, 2009
Question

Continuous "Loading Topics"

  • November 5, 2009
  • 1 reply
  • 813 views

Out of the blue, and, for as far as I can tell no reason, ALL of my html projects have trouble opening in Robohelp 7.  After selecting the desired project (and I repeat that this applies to all projects and even very old versions of my projects) from the Starter, the project does appear in Robohelp, but I can't do anything with it because it is very busy "Loading Topics."  This happens for a while, maybe 2 minutes or so, and then I try to open up an HTML doc but when I move the mouse, the "Loading Topics" starts again.  Every time I move the cursor, RH starts loading topics.  This can go on for hours and I just given up waiting at that point.  As a result, I no longer have access to my projects.

What I have tried:  Rebooting, Uninstalling and Reinstalling (on XP), installing RH from scratch on an another machine altogether that has Vista on it.  All yield the same issue of never-ending loading topics.

Any help in this matter would be greatly appreciated, for I'm completely stuck and in a total panic.

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1 reply

larwlsnAuthor
Participating Frequently
November 5, 2009

One more thing that I've verified... I can open up one of the projects that come along with RH, such as the Clownfish School project.

Community Expert
November 5, 2009

Are your projects on a network drive? If they are, copy one of your backups to your hard drive and try opening it from there.

larwlsnAuthor
Participating Frequently
November 5, 2009

Projects are all local.  No network connection at all anywhere.