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Rasterdan2U
Known Participant
December 8, 2009
Question

Cursor doesn't change until mouse move

  • December 8, 2009
  • 1 reply
  • 983 views

I think this is a bug but when I change several topics and then do a save all, a popup appears asking to apply to all topics created from a master page or this topic only.  When this happens I click ok and the popup goes away and the cursor changes to an hourglass.  Then the next topic popup comes again and the cursor will remain an hour glass until the mouse is moved.  You think the system is busy but in reality it is waiting for you to click ok or move the mouse.  If you move the mouse, the cursor changes to an arrow like normal.


This happens every time in my project so either there is something special about my project or it may be a bug so if you get the hour glass try moving the mouse.

dv

    This topic has been closed for replies.

    1 reply

    Captiv8r
    Legend
    December 8, 2009

    Hi there

    You should consider reporting as a bug. (link is always in my sig)

    However, your post causes me to ask the following. Why are you making changes that cause this to happen? Normally you create things from a Master Page so you have more control. I believe the only time you see this particular issue erupt is when you have created a Header and/or Footer that are associated with a Master Page, then you decide to change the Header or Footer in a topic. RoboHelp sees that and asks if you want to update just that topic (and disassociate the topic from the Master Page) or if you want all other topics to be updated as a result of the change.

    Hopefully this helps a bit... Rick

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    Rasterdan2U
    Known Participant
    December 8, 2009

    We use master pages a lot to maintain uniformity. For some reason, if we change anything on a page we are asked this question. You must apply to all pages because the second you say this topic only, any change to a master page will not happen on the page in question. So, it is a pain but we have to click apply every time we change any page that is made from a master or what was a template in previous versions. Unless this is a bug too.

    dv

    Captiv8r
    Legend
    December 8, 2009

    Hi there

    So you are changing things in the Body part and seeing this? If so, perhaps it is an as yet to be discovered bug. It's been my experience that only changes to Headers and Footers cause that reaction, as they are (or have been to this point) treated differently than the main body part of the page.

    I'll have to test... Rick

    Helpful and Handy Links

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