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LisaKShaub
Participant
March 31, 2013
Question

Deactivating

  • March 31, 2013
  • 1 reply
  • 571 views

I need to deactivate my Master Collection from one of my computers, however, the program never worked on that computer and was unistalled. How do I deactivate it? Even if I reinstall into that computer, the  program won't open for me to deactivate.

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    1 reply

    Captiv8r
    Captiv8r
    Legend
    March 31, 2013

    Hi there

    I'm not sure. You may need to contact Adobe support.

    Please note that the forum where you asked the question is devoted to the Adobe RoboHelp product and not all Adobe products generically. (you were asking about Master Collection)

    You might try clicking the link below and seeing if any other forum comes closer to "Master Collection". I briefly looked at it and seems the closest I was able to come was "Creative Cloud". So maybe post there and see what folks have to say.

    Click here to view

    Cheers... Rick

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