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Participant
December 16, 2012
Question

Difficulties with publishing Webhelp

  • December 16, 2012
  • 1 reply
  • 663 views

I am facing difficulties with publishing WebHelp. Doing so I receive the message: "Publishing stopped. Failed to create .DS_Store".

At the same time I can publish easily using my ftp client (Filezilla)... But it would definitely be much simpler publishing directly with RoboHelp. Does anyone have an idea what could help me?

Thx a lot and best wishes!

This topic has been closed for replies.

1 reply

RoboColum_n_
Legend
December 17, 2012

What happens if you try to publish to a local location?

Participant
December 17, 2012

Everything works fine then. Even if I publish from the local location to the WebServer with a FTP client it works fine.

And it has worked before at least once. I wonder whether it might have to do with me using a Mac with Windows as a virtual machine on parallels. Or may there be some permission issues I should look for with the WebHosting?

Peter Grainge
Community Expert
Community Expert
December 17, 2012

Given that it has worked in the past, my money is on permissions having changed. That too means talking to IT. Sorry about that.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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