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Participant
December 16, 2012
Question

Difficulties with publishing Webhelp

  • December 16, 2012
  • 1 reply
  • 663 views

I am facing difficulties with publishing WebHelp. Doing so I receive the message: "Publishing stopped. Failed to create .DS_Store".

At the same time I can publish easily using my ftp client (Filezilla)... But it would definitely be much simpler publishing directly with RoboHelp. Does anyone have an idea what could help me?

Thx a lot and best wishes!

This topic has been closed for replies.

1 reply

RoboColum_n_
Legend
December 17, 2012

What happens if you try to publish to a local location?

Participant
December 17, 2012

Everything works fine then. Even if I publish from the local location to the WebServer with a FTP client it works fine.

And it has worked before at least once. I wonder whether it might have to do with me using a Mac with Windows as a virtual machine on parallels. Or may there be some permission issues I should look for with the WebHosting?

RoboColum_n_
Legend
December 17, 2012

Using a Mac with Windows as a virtual machine may well be the issue but I really have no knowledge of this environment so am unable to help further. Perhaps someone in your IT department could help out?