Difficulties with publishing Webhelp

[ralfeckhard]

I am facing difficulties with publishing WebHelp. Doing so I receive the message: "Publishing stopped. Failed to create .DS_Store".

At the same time I can publish easily using my ftp client (Filezilla)... But it would definitely be much simpler publishing directly with RoboHelp. Does anyone have an idea what could help me?

Thx a lot and best wishes!

[RoboColum_n_]

What happens if you try to publish to a local location?

[ralfeckhard]

Everything works fine then. Even if I publish from the local location to the WebServer with a FTP client it works fine.

And it has worked before at least once. I wonder whether it might have to do with me using a Mac with Windows as a virtual machine on parallels. Or may there be some permission issues I should look for with the WebHosting?

[RoboColum_n_]

Using a Mac with Windows as a virtual machine may well be the issue but I really have no knowledge of this environment so am unable to help further. Perhaps someone in your IT department could help out?

[Peter Grainge]

Given that it has worked in the past, my money is on permissions having changed. That too means talking to IT. Sorry about that.

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge