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Kasey1024
Known Participant
December 6, 2013
Pregunta

Display errors in Windows 8/IE11

  • December 6, 2013
  • 1 respuesta
  • 2250 visualizaciones

My remote access Help TOC (and there for, help in general) gives display errors in IE11 on Windows 8 platform. First time you access Help, it displays.  The second time, it gives a script error; the third time a blank page. 

Anyone else seeing this?  Suggested fixes/workarounds?

    Este tema ha sido cerrado para respuestas.

    1 respuesta

    Willam van Weelden
    Willam van Weelden
    Inspiring
    December 9, 2013

    What is the script error? Can you also open the console with F12 and see

    whether that gives some more information?

    Kind regards,

    Willam

    K
    Kasey1024Autor
    Known Participant
    December 9, 2013

    Here’s the script error:

    If you select either Yes or No, the Help file displays, but the next time you try to access Help, you get a blank page.

    Once in the blank page, if I use F12 to open the console, this is what I get:

    Kasey Arnold-Ince

    CORPORATE STORYTELLER

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    December 10, 2013

    You can only include images when you reply via the web interface. Your images in the emailed reply didn't make it to the forum.

    Also I have removed the various links on the assumption you really don't want the spam that can result from posting them to a forum.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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