Displaying Pictores & PDF Files in Robohelp

[mtricomi]

Hi,

I am currently using an older version of Robohelp 6 & have it hosted on the company's intranet site.

I've had no issues with displaying pictures &/or PDF files on the site

Recently when employees were trying to access site some pictures would not display (just show box with X) & same is for the PDF files as well.

Does anyone know what might be the issue?

[Jeff_Coatsworth]

what form of help are you creating?

[mtricomi]

When you say help? Are you referring to Single Source layout?

[Jeff_Coatsworth]

yes - WebHelp, CHMs, AIRHelp, etc.

[mtricomi]

WebHelp -

Also, noticed that table of contents has all red X's over the documents?

Is there anything I can do to fix or should I just have my IS Dept install backup from a few days ago?

[Jeff_Coatsworth]

what version of RH created the help files & what browsers are being used to look at it?