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A
Anonymous
March 27, 2012

Having trouble running the WebHelp (merged RH9.02) from a burned DVD. Any ideas. Should it then be copied to hard drive to run properly and not from the DVD?

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
March 27, 2012

What issues are you having? What browser are you trying to use with it?

A
Anonymous
March 27, 2012

I think we resolved it. They burned the files from the intranet development folders and left pane and some of the search would not work when accessed from the DVD. Resolution, copy the files from the intranet to hard drive, then burn the DVD from the hard drive, and then when click the start file, everything worked okay from the DVD, but will send instructions for users to download from DVD to their hard drive to use just in case.

Thanks for prompt reply.

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