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Distribute WebHelp

Explorer ,
Mar 27, 2012 Mar 27, 2012

This question was posted in response to the following article: http://help.adobe.com/en_US/robohelp/robohtml/WS5b3ccc516d4fbf351e63e3d11aff59c2a0-7fb6.html

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Guest
Mar 27, 2012 Mar 27, 2012

Having trouble running the WebHelp (merged RH9.02) from a burned DVD. Any ideas. Should it then be copied to hard drive to run properly and not from the DVD?

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Community Expert ,
Mar 27, 2012 Mar 27, 2012

What issues are you having? What browser are you trying to use with it?

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Guest
Mar 27, 2012 Mar 27, 2012

I think we resolved it. They burned the files from the intranet development folders and left pane and some of the search would not work when accessed from the DVD. Resolution, copy the files from the intranet to hard drive, then burn the DVD from the hard drive, and then when click the start file, everything worked okay from the DVD, but will send instructions for users to download from DVD to their hard drive to use just in case.

Thanks for prompt reply.

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Community Expert ,
Mar 27, 2012 Mar 27, 2012
LATEST

You always have to pick up the entire WebHelp folder from your project's \!SSL!\ folder to distribute.

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