Does Robohelp use ActiveX controls in Responsive HTML?

Forum|Forum|9 years ago
September 21, 2016
1 reply
1860 views

RoboHelp 2015, output Responsive HTML5.

When I open the help in Internet Explorer, IE says

If I allow blocked content, everything is fine. If I don't, the help won't open.

But I didn't include any ActiveX controls. Is IE referring to all the javascript files? Or is RoboHelp including some ActiveX controls?

Thank you.

Julia

HTML

This topic has been closed for replies.

Captiv8r

Legend

Notice the message says: scripts or ActiveX controls. It's because of the javascript files. Additionally, the message only appears if you double-click and open a Responsive HTML5 output from your local hard drive. Once you place the content where it is supposed to live, out on a web server, and users access it from there, there should be no message and things should just work.

Cheers... Rick

debrah76718398

Known Participant

Hi Rick,

My problem when I open the help in IE it should popup a small window below the page for Active X control and then hitting block content and it shows the layout (navigation side bar), but it has been sometimes that I do not getting this window. Do you know why is that?

Thanks,

Jeff_Coatsworth

Community Expert

Hi Jeff,

This is what I'm getting after generation in robohelp which opens the result (index.htm)

But what clients viewing after hitting help inside software is no such allowance warning with no layout just contents in IE!!!!! The way to view contents and layout in client side is they have to copy,paste the IE link to another browser and then it shows properly.

In both scenarios the index.htm is showing up but why I can view it with the allowance warning with no difficulty but clients do not have this option and they have to copy, paste the link in another browser? I want my clients view the help file in IE.

The context sensitive help (CSH) call opens up the destination topic in a "headless" browser frame. If the WebHelp recipe has it enabled, you usually get a "Show" link at the top of the topic to expose the TOC, Index, Glossary, etc. in a left pane. If you want it to always open the index page of the help in a browser, then you need to change the way the software is calling it to point to that "full" index page.

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