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Kamal143143
Participant
January 16, 2014
Question

'Drop Down Hot Spot Text Editor' is shown in the htm file by default expanded-robohlp10

  • January 16, 2014
  • 2 replies
  • 790 views

Hi,

The values entered under 'Drop Down Hot Spot Text Editor' and 'Expanding Hot Spot Text Editor' is shown in the htm file by default  expanded.

This problem is coming in Robohelp 10. I am able to open the same content in Robohelp8 version from another machine, the texts are shown with hyperlink and it expand only upon clicking.

I am using IE9.Could this be aproblem? Or any other suggestion in styling and formatting??

This topic has been closed for replies.

2 replies

A
Anonymous
July 15, 2014

we are using robohelp v 10 fully patched and updated. we push it out to a air file and adobe air is the viewer for the project.

Captiv8r
Captiv8r
Legend
July 15, 2014

Again, try it with a totally new Project (not just a new topic).

The thing is, there could be some code that someone, somewhere along the way added in that produces this behavior. If that has happened, a new topic would likely behave same as others.

I think you did say it does the same thing in Firefox and IE, no? So that would seem to imply that someone has monkeyed with the code. The default behavior is to have these hidden until a link is clicked to open and reveal them.

Cheers... Rick

A
Anonymous
July 15, 2014

new project works fine so were would i need to start looking in the old project to find the issue

Willam van Weelden
Willam van Weelden
Inspiring
January 16, 2014

Did you add some script in ehlpdhtm.js to get this behaviour? Normally,

this behaviour only occurs when you make a change to this file in order

to get the output to work like this.

Kind regards,

Willam

chrisavi
chrisavi
Participant
July 15, 2014

Was a solution ever found for this? I just took over content for my company and just recently all "drop spots" are displayed open when you open any topic. What controls this?

Chris

Captiv8r
Captiv8r
Legend
July 15, 2014

Chris, to confirm, if you create a brand new project with just one topic and add drop-downs, does it happen there?

If not, there is something to investigate with the topic(s) exhibiting the behavior. If it still happens in a new project, I'd be suspecting a browser issue.

What version of RoboHelp are you using?

Cheers... Rick

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