Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Drop-down hotspots

New Here ,
Apr 19, 2013 Apr 19, 2013

We recently converted some help systems from a long obsolete version of RoboHelp to RH 9, and now the drop-down hotspots no longer work in our Webhelp output.  The hotspots only work in the RH application environment.  Does anyone have a suggestion as to what we should try?

697
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 19, 2013 Apr 19, 2013

Hi there

From RoboHelp, try clicking Tools > Update DHTML Effects in Topics.

Re-generate and see if that fixes it!

Cheers... Rick

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Apr 19, 2013 Apr 19, 2013
LATEST

Hi, VTechWriter and welcome to the forums.

You might try to use this command:
Tools > Update DHTML Effects in Topics

You may find this corrects the problem.

Also you will want to install any updates for RoboHelp 9:

http://www.adobe.com/support/robohelp/downloads.html

John Daigle

Adobe Certified RoboHelp and Captivate Instructor

Evergreen, Colorado

www.showmethedemo.com

John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Newport, Oregon
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp