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Known Participant
October 28, 2015
Question

ehlpdhtm.js error in RoboHelp HTML 2015; converting from RoboHelp 8

  • October 28, 2015
  • 1 reply
  • 1170 views

Hello.  I apologize if this has already been asked and answered; I tried a search with no luck.  I am testing RoboHelp 2015 and am converting my RoboHelp 8 projects to do it.

After converting an old project, when I open a topic select View Item, I receive this error:

Whether I select Yes or No, the topic opens but I can't select any of the drop-downs to see the content inside.  This doesn't seem to be a problem for the finished output after I generate the webhelpl, but I still need to be able to just view topics to see how they look.

Any suggestions?

Thanks very much!

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1 reply

Willam van Weelden
Inspiring
October 28, 2015

Can you try running Tools > Update DHTML? Also, if there is a file ehlpdhtm.js in the root of your project (not output), please delete it. That should solve the issue in the preview.

If the issue persists, are you using any DHTML effects such as fade in/out on your pages?

Captiv8r
Legend
October 28, 2015

Willam, doesn't the ehlpdhtm.js file also provide the framework used by the Expanding and Drop-down hotspots as well as topic popups?

Cheers... Rick

Willam van Weelden
Inspiring
October 30, 2015

@Rick: the ehlpdhtm.js does also control the dropdowns. But on removing it from your project directory, RH will copy a new version in when you open the project. I had some problems in the past with old ehlpdhtm.js files that weren't updated when the project was upgraded between RH versions.