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RickNoll
RickNoll
Inspiring
November 5, 2012
Question

Embedding live action video into CHM file

  • November 5, 2012
  • 1 reply
  • 3215 views

Win7 64 Enterprise SP1

8GB

Adobe TCS 3.5

Canon G-12 mov 720HD video

CHM file size is 181,772 kb

C2.mov file size is 165,401 kb

C2.wmv file size is 66,147 kb

C2.swf file size is 262 kb

Correct me if I am wrong here, but I am defining:

1. Demonstration as a video capture of the software process currently being explained; showing the active screen, cursor movement to clickable areas and subsequent actions from doing so, values being entered by the keyboard and results of doing so, using screen capturing code.

2. Video as a live action movie showing objects moving in real time on the screen; an actor moving through a sceen and interacting with it, taken with a video camera.

With this defined as such I am trying to put Video into a RoboHelp 9 CHM file. I have chosen to use the CHM format because it reduces the complexity of the project to just one simple file where nothing has a chance of being moved or deleted by lurkers. I have tried the following formats, with the following results:

mp4 - will not show in preview or complied.

swf - shows in preview but not compiled, using the htm created file and standard.js. Gets a connection error when trying to start the file

wmv - will not show in preview or compiled.

I have inserted these files as media, as captivate media and as baggage. I have also linked them back to the internally stored locations within the CHM file.

I updated quicktime, changed default program links and my Flash 11 is 32bit. Active X version is 11.4.402.287 and the Plug-in versions is the same. WMV 1.0.0.8 player for Firefox 10.0.7

I am having no problems with using demos created in Captivate and embedded into Robohelp. I have used Captivate with a single slide holding a video I edited together to output the swf, and mp4 files. I am using Adobes Media Encoder CS 5.5 to make the wmv file.

I saw where one post showed something about using the Active X control inside of the topic htm code so I tried that but dont know enough about the entries to make in the popup.

I need help simplifying the process of embedding a video into my Robohelp CHM. Does anyone have a step by step method to import live action video into a Robohelp 9 CHM?

This topic has been closed for replies.

1 reply

RickNoll
RickNollAuthor
Inspiring
November 5, 2012

In preview this is the script error I am getting after exiting out of the unresponsive movie in preview and compiled CHM. This popup appears 3-5 times before finally disappearing.

RoboColum_n_
RoboColum_n_
Legend
November 6, 2012

Try moving your project to somewhere with a shorter link without any spaces in the directory names (e.g. C:\Lecia\). Then recompile and try again.

RickNoll
RickNollAuthor
Inspiring
November 6, 2012

The above URL in the Script Error appears when the video files actually work. The URL is shorter when it is on the server and users save the CHM to their desktop and run it from there.

I went through testing it again with new eyes, a coworker watched me. He suggests that maybe the CHM file is too large and is choking since the preview always seems to work.

Is there a size limit to CHM files before they become unusable?

Searching the internet I found that # in the URL calling up the CHM can cause a problem... no # in my URL.

Another search indicates that a virus protector might cause errors... I turned off the virus protection and recompiled, still has the problem with video files not running.

Apparently there is no limitiation of a CHM file after searching.

I guess there may also be a problem with the CHM file compiled in a 64 enviornment that will not run the video file unless the part of IE runs in 32 .

Message was edited by: RickNoll

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