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A
Anonymous
April 10, 2008
Question

endash and curly quote HTML errors

  • April 10, 2008
  • 2 replies
  • 427 views
I inherited a large knowledge base at my job that was using RoboHelp x5. It hadn't been worked on for more than a year when I started, so the first thing I did was upgrade to RoboHelp 7. (I am a total Robohelp beginner; been learning on my own since starting her in Jan. 08) The first time I generated an output and published the knowledge base in 7, we began to discover the project is riddled with <&endash;> and <&rdquor;> HTML errors. RH x5 version read the endash and curly quotes fine and displayed the characters.

What can I do now? Is there a global find and replace? What's also weird is that the endash looks OK in the RoboHelp viewer. The curly quote does show up wrong in the RH viewer as <”r;>.

Any help or insight would be much appreciated. Thanks!
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    2 replies

    A
    Anonymous
    April 10, 2008
    Thanks for your response, Peter. Don't see the patch you mention -- could you point me to it? I may not be able to use it tho, b/c have made lots of edits and updates to our knowledge base so I can't go back to the old R5 copy at this point.

    If not, I will try the Helpware FAR. In looking at their site, am not sure how it works: do I apply it to the output file or the RH project files.

    Thanks!
    RoboColum_n_
    RoboColum_n_
    Legend
    April 10, 2008
    Click here for the patch. The patch is at the top of the page. As far as FAR is concerned, point it at the source files. Take backups before you do anything though so that you can fall back.
    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    April 10, 2008
    Welcome to the forum.

    See Using RH7 on my site. You will need to download a patch and then import the project again from RH6. If not, the find and replace is covered there too.

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