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J
JacquiL
Participant
March 14, 2012
Question

Error 148.3 (licensing for this product has stopped working)

  • March 14, 2012
  • 1 reply
  • 1104 views

I received error 148.3 (licensing for this product has stopped working). I looked up the error, but the fix says it is only for "... Creative Suite 3 or 4 products, Acrobat 8 or 9, Photoshop Elements 6, 7 or 8, Director, and Technical Communication Suite." and RoboHelp is not mentioned. Is RoboHelp part of the Technical Communication Suite?  I tried phoning support, but the person had not even heard of RoboHelp. Does anyone know how I rebuild the license file? Note that Acrobat professional comes up okay. I need to compile soon for a product release and feel so frustrated.

Thanks,

Jacqui

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1 reply

J
JacquiLAuthor
Participant
March 14, 2012

And we're back. Writing the question made me check what the Technical Communication Suite is. It includes RoboHelp, so I went ahead with the LicenseRecover as recommended on the Adobe site and the system now works.

EuroMatt
EuroMatt
Known Participant
March 14, 2012

I've had this error, although my code was 150:3.  The Licence Recovery tool did not fix the problem, but flushing my Windows temporary files and error report logs (of which I had 17GB) did. 

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